At Crystal Clear Fresno, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our cleaning services.
1. Information We Collect
We collect two types of information when you interact with us:
- Personal Information:
When you schedule a cleaning service, contact us, or sign up for updates, we may collect personal details such as your name, email address, phone number, billing address, and payment information. - Non-Personal Information:
We may automatically collect non-identifiable information, such as your IP address, browser type, device information, and usage data to help us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our cleaning services.
- To communicate with you regarding your service requests, quotes, and confirmations.
- To process payments securely.
- To improve our website and services.
- To send promotional emails, newsletters, or offers (if you have opted in).
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us with business operations, such as payment processors or marketing platforms.
3. Data Security
We use industry-standard security measures to protect your personal information during transmission and storage. We implement encryption and other security protocols to safeguard your data. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Track website usage and performance
- Remember your preferences for a personalized experience
- Improve website functionality and content
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact some features of the website.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal data (where applicable).
- Opt out of receiving marketing communications at any time.
To exercise your rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites that are not under the control of Crystal Clear Fresno. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Crystal Clear Fresno does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information immediately.
8. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Crystal Clear Fresno
Email: crystalclearoffresno@gmail.com
Phone:(559) 455-3634